Terms of Service

1. Eligibility & accounts

You must be at least 18 years old and legally able to enter into these Terms. You are responsible for the accuracy of your account information and for keeping your credentials secure; you are responsible for all activity under your account.

2. What the Platform is

NEO TRADER is educational and analytical software. It provides AI assistance, automated market analysis and signals, indicator generation, backtesting, charting and trading education.

It is NOT a broker-dealer, exchange, investment adviser, commodity trading advisor or fiduciary. Nothing on the Platform is financial, investment, legal or tax advice, or a recommendation or solicitation to transact in any financial instrument. See our Risk Disclosure.

3. Subscriptions, credits & billing

Paid plans and one-time credit packs are billed through our payment processor (Stripe). Subscriptions renew automatically each period until cancelled; you may cancel anytime and retain access until the end of the paid period. Credits are consumed by AI actions and do not expire while a plan is active.

Prices may change with notice for future periods. Except where required by law, payments are non-refundable. Promotional pricing applies only while the promotion is active and to the terms shown at purchase.

4. Acceptable use

You agree not to misuse the Platform, including: attempting to bypass usage metering, access controls or feature gating; scraping, reverse-engineering or reselling outputs at scale; using it for unlawful purposes; or uploading content you do not have the right to use. We may rate-limit, suspend or terminate accounts that abuse the service.

5. Intellectual property

The Platform, its software, designs and content are owned by NEO TRADER and its licensors. You receive a limited, non-exclusive, non-transferable licence to use it for your personal trading education. Pine Script and other outputs generated for you may be used for your own purposes, subject to TradingView’s terms.

6. Third-party data & services

Market data, charts and certain features rely on third parties (e.g. exchanges, market-data providers and TradingView). We do not guarantee the accuracy, timeliness or availability of third-party data, and your use of third-party services is subject to their terms.

7. Disclaimers & limitation of liability

The Platform is provided “as is” and “as available”, without warranties of any kind. We do not warrant that outputs are accurate, complete or suitable for any purpose. To the maximum extent permitted by law, NEO TRADER is not liable for any trading losses or for indirect, incidental, special or consequential damages, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

8. Indemnification

You agree to indemnify NEO TRADER against claims and losses arising from your use of the Platform, your trading decisions, or your breach of these Terms.

9. Changes, termination & governing law

We may update these Terms or the Platform from time to time; continued use after changes means you accept them. We may suspend or terminate access for breach. These Terms are governed by the laws of the operator’s jurisdiction, without regard to conflict-of-laws rules. Contact: legal@neotrader.app.